Swimming Pool and Spa Point of Sale

Pool and spa stores sell a variety of spa equipment and pool supplies.  The best pool and spa POS systems can support businesses ranging from cash register replacements for small pool and spa shops to complete inventory management systems for commercial pool and spa distribution centers. To compete, specialty pool and spa retailers need to deliver the expertise and personalized service of a specialty merchant along with a deep selection of merchandise. Many pool and spa stores include a service department for offering repair and maintenance services.  Given seasonality in the pool and spa business, the top pool and spa store point of sale systems support ordering and buying, inventory management, pricing tools and easy-to-use reporting and analytics.

Other critical features for popular pool and spa POS systems include serial number tracking and special order management.  Spas are expensive and come with a warranty.  The serial number of the spa is used to track when the item was acquired from the vendor and sold to the customer. Tracking serial numbers at pool and spa stores allows the retailer to determine if the item is covered for warranty repair.  Spas are also special ordered based on customer preferences.  The leading pool and spa POS systems track special orders from the time of the order through the receiving of the spa from the vendor.  

Swimming Pool and Spa Store POS specific features in MicroBiz Cloud include:

• Mobile POS - you can use MicroBiz on any tablet or laptop in the field with an internet connection, including emailing receipts and taking integrated payments.
• Service department management - allows you to efficiently manage a service department - you can bill by hour or by job, as well as bill for services like onsite services.
• Service item history – Track and view service history of customer-owned items checked in for service work, such as pool filters or hot tubs.
• Sales commissions - can be calculated based on the sales amount or the gross profit and track commissions by employee to measure productivity.
• Customer group pricing or discounts - set different price tiers based on customer level or group.
• Customer sales history look-up – look-up customer purchases by item or transactions from the front register.
• Phone orders – accept orders and collect payments from customers calling to order by phone.
• Pick-up, shipping, delivery dashboard – manage orders to be shipped, picked-up or delivered.
• Sales tax by customer address – ability to tax orders shipped and delivered based on the address of the customer.
• Customer-based pricing – create special prices or pricing tiers for different customer types, such as pool and spa service company customers.
• Enforceable business rules on discounts and returns – advance settings allow restrictions to be placed on discounts and returns at the register.

Killer POS Feature #2: Work Orders

Check in multiple customer items (such as a pool filter) and print claim tags.  Enter description of work to be done and service notes. Print estimated, quotes and invoices which show due dates, charges for items and services and amount due.  Collect deposits from customers on work orders and set minimum deposit rules.  You can assign and employee, and view all works orders from the Order Management portal, allowing you to manage shipments, pick-up and deliveries of work orders.

Electronic Vendor Catalogs

MicroBiz maintains product catalogs of major pool and spa distributors, such as Doughboy, HotSpring and Superior Pool Products.   The ability to search across these product catalogs allows spa and pool retailers to quickly and easily add new parts and item records to the MicroBiz POS system with one click, including the available size/color option, UPC, MSRP image, cost and description of the product (depending on available data from the vendor).   Below are some of the vendor catalogs available in MicroBiz:

In addition to the Pool Supply Store POS specific capabilities listed above, MicroBiz Cloud includes the following standard features and functionality needed to manage Swimming Pool and Spa Stores:

Store Management

• Flexible and Filterable Reports
• Enforceable Business Rules on Discounts, Returns, Deposits
• Store Transfers
• Support of Contactless Payments
• PCI/PA-DS Compliant Payments
• Employee Roles and Permissions
• Minimum Deposit Requirements

Catalog Management

• Customer-based Pricing/Product Pricing Levels
• Product images
• Categories and Sub-Categories
• Product Tax Classes (multiple)
• Quantity-based Tiered Pricing
• Time-based promo pricing
• Alternate Product IDs
• Fractional Sale Quantities (weight/time)
• Print Bar Code Price Labels

Expand Functionality of MicroBiz via Integrations with Popular 3rd Party Apps

Want to Learn More?

Schedule One-on-One Online Demo

Want to see how MicroBiz handles  workflows or business needs of your store?  Schedule a free one-on-one demo with our of our technical sales reps.