MicroBiz Privacy Policy
Effective date: October 23, 2026. Last updated: November 11, 2026.
Introduction and scope
This Privacy Policy explains how MicroBiz LLC and its affiliates MicroBiz AM LLC and Tater Tot Software (together, “MicroBiz,” “we,” “us” or “our”) collect, use, disclose and protect Personal Information about visitors and registered users (“you”) of microbiz.com (the “Site”) and our related marketing, support and community features.
What this policy does not cover. If you use our cloud software (the “Services”) on behalf of a retail business, that business is responsible for the information it collects from its own customers, employees and others (“Customer Information”). We process Customer Information on that business’s instructions and under our agreement with it, as a service provider or processor. If you are a customer of one of our business users, please contact that business about your information.
Personal Information means information that identifies, relates to, describes or could reasonably be linked to a particular individual or household, including information called “personal data” or “personal information” under applicable privacy laws.
By using the Site you acknowledge this policy. If you do not agree with it, please do not use the Site or submit Personal Information to us. Capitalized terms not defined here have the meaning given in our Terms of Use at https://www.microbiz.com/terms-of-service/.
Information we collect
In the past 12 months we have collected the following categories of Personal Information from Site visitors and users. The table also shows whether we disclosed each category for a business purpose, and whether it was sold or shared (see “How we disclose Personal Information”).
| Category (CCPA) | Examples | Source | Disclosed for a business purpose | Sold or shared |
|---|---|---|---|---|
| Identifiers | Name, email, phone, company name, username, IP address, online identifiers | You; your browser or device | Yes: service providers | No |
| Customer records | Name, company, state and country, phone, email | You | Yes: service providers | No |
| Commercial information | Trial, subscription, license and purchase records | You; payment processors | Yes: payment processors, service providers | No |
| Internet or network activity | Pages viewed, clicks, referring and exit pages, browser type, ISP, date and time stamps | Log files, cookies and similar technologies | Yes: analytics and hosting providers | No |
| Approximate geolocation | City or region inferred from IP address | Log files, analytics tools | Yes: analytics providers | No |
| Sensitive personal information | Account log-in (username and password) | You | Yes: hosting and authentication providers | No |
| Communications and inferences | Content of messages you send us; inferences about interests drawn from Site activity | You; analytics tools | Yes: service providers | No |
We do not knowingly collect other categories of sensitive personal information through the Site. We use account log-in credentials only to authenticate you and secure your account, not to infer characteristics about you, so we do not offer a “limit the use of my sensitive personal information” option for it.
We do not collect Personal Information from you automatically in ways that identify you outside the categories above. Aggregated or de-identified information is not Personal Information, and we commit not to attempt to re-identify it.
How we collect Personal Information
We collect Personal Information in these ways:
- Account registration. When you sign up for a free trial, download software, or buy, renew or update a subscription or license, we require your username, first and last name, email address, company name and password.
- Comments and community posts. If you post on our blog, support portal or community forum, we collect your first and last name, email address, telephone number and company name so we can respond. Content you post there may be visible to others.
- Forms and direct communications. If you send a “contact us,” demo request, trial request or question, we collect your first and last name, company name, email address, telephone number, state and country. We keep these communications for as long as needed to respond and improve our services.
- Automatically, when you browse. Our servers log IP addresses, browser type, ISP, date and time stamps, referring and exit pages and clicked pages. We use this information to analyze trends, administer the Site, and understand how visitors move around it.
- Cookies and similar technologies. See “Cookies, tracking and opt-out signals” below.
How we use Personal Information
We use Personal Information to:
- create and authenticate your account and give you access to the blog, community forum and support portal;
- respond to contact, demo, trial and support requests and complaints;
- provide, administer, secure and improve the Site and our Services, including detecting fraud and security incidents;
- send you product updates, newsletters and offers about our products and services, subject to your choices (see “Your choices”);
- analyze Site usage and trends;
- comply with law, enforce our Terms, and protect the rights, property and safety of MicroBiz, our users and the public; and
- [if applicable] measure and improve our advertising, as described under “Sale and sharing.”
We use de-identified and aggregated information to provide and improve the Site and our Services. We do not use Personal Information in ways that are materially different from what is described here without notifying you.
How we disclose Personal Information
Service providers. We disclose Personal Information to vendors who help us run our business, such as hosting, email delivery, analytics, customer support and payment-processing providers. They may use it only to provide services to us, under written contracts that restrict other uses. Our service providers are primarily located in the United States and the Republic of Armenia. In the past 12 months we disclosed identifiers, customer records, commercial information, internet activity, approximate geolocation, account log-in information and communications to service providers for these business purposes.
Affiliates. We share Personal Information with our affiliates, including our software development office operating as Tater Tot Software in Armenia, to the extent reasonably necessary to provide and improve the Site and Services. We require them to follow this policy.
Legal and safety. We may disclose Personal Information if we believe in good faith it is reasonably necessary to comply with law, regulation, legal process or a governmental request; to enforce our Terms; to detect, prevent or address fraud or security issues; or to protect the rights, property or safety of MicroBiz, our users, you or the public. We validate law-enforcement and regulator requests before disclosing anything.
Business transfers. If we are involved in a merger, acquisition, financing, bankruptcy or similar event, Personal Information may be transferred as part of it, and the recipient will be bound by this policy or will give you notice of changes.
Sale and sharing
In the past 12 months we have not sold Personal Information and have not shared it for cross-context behavioral advertising. We do not knowingly sell or share the Personal Information of anyone under 16.
Cookies, tracking and opt-out signals
The Site uses session cookies, which expire when you close your browser, and persistent cookies, which stay until they expire or you delete them. We also use web beacons and pixels, which are small pieces of code that record activity such as page views. We use them to keep the Site working, keep it secure and measure usage.
Your controls. You can block or delete cookies in your browser settings, though parts of the Site may stop working.
Do Not Track. There is no common standard for Do Not Track browser settings, and we do not respond to them.
Retention
We keep Personal Information only as long as reasonably necessary for the purposes described in this policy.
| Category | How long we keep it |
|---|---|
| Account information | While your account is active, then a minimum of 30 days after closure |
| Contact, demo and support communications | Until you ask us to delete them or the content is removed |
| Blog and forum comments | Until you ask us to delete them or the content is removed |
| Marketing contact information | Until you unsubscribe, then only enough to honor your opt-out |
| Server logs and analytics data | Until you ask us to delete them or the content is removed |
We may keep information longer when the law requires it (for example, tax or accounting rules), to resolve disputes or keep an accurate record of our dealings with you, or if we reasonably believe litigation is possible.
International transfers
MicroBiz is based in the United States and has a development office in Armenia. Our service providers are primarily in the United States, but may have facilities elsewhere. Your Personal Information may therefore be stored and processed outside your country of residence, where data protection laws may differ and where governments, courts or law enforcement may be able to access it under local law.
California privacy rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA):
- Right to know. Ask us for the categories of Personal Information we collected about you, the categories of sources, our business or commercial purposes, the categories of third parties we disclosed it to, and the specific pieces of Personal Information we hold about you.
- Right to delete. Ask us to delete Personal Information we collected from you, subject to legal exceptions, such as needing it to complete a transaction, provide the Services, or comply with law.
- Right to correct. Ask us to correct inaccurate Personal Information.
- Right to opt out of sale and sharing. Tell us not to sell or share your Personal Information.
- Right to limit use of sensitive personal information. We do not use sensitive personal information for purposes that trigger this right, so no limit is needed.
- Right to data portability. Receive your Personal Information in a portable, readily usable format where technically feasible.
- Right to non-retaliation. We will not deny you goods or services, charge different prices, or provide a different quality of service because you exercised these rights.
How to submit a request. Email [email protected] or call 702 749 5353. Please state which right you are exercising.
Verification. We must verify that you are the person whose information is requested. We will ask you to match information we already hold (for example, the email address on your account). We will not ask for more than we need.
Authorized agents. You may use an authorized agent to submit a request for you. We may ask the agent for written proof of authorization and may ask you to verify your identity directly with us.
Timing. We will confirm receipt within 10 business days and respond within 45 days of receiving a valid request. If we need more time, we will tell you why and may extend by up to another 45 days. We do not charge a fee unless a request is manifestly unfounded or excessive, and we will explain first if so.
If we process your information for a business user. When we handle Personal Information as a service provider for a business that uses our Services, please contact that business directly, because we act on its instructions.
Shine the Light. Under California Civil Code sections 1798.83-1798.84, California residents may ask once a year about disclosures of Personal Information to third parties for their direct marketing. We do not make such disclosures. To ask, email [email protected].
Your choices and other state privacy rights
Your choices
- Marketing emails. Click the unsubscribe link in any marketing email, or email [email protected] from the address you want removed with the subject “UNSUBSCRIBE.” We may still send administrative messages, such as password resets and replies to your requests.
- Account changes and deletion. Update your information in your account, or email [email protected] with the subject “PERSONAL INFORMATION UPDATE REQUEST” or “DEACTIVATION OF ACCOUNT.” Opting out of marketing does not by itself delete your information.
- Providing information. You can choose not to give us Personal Information, but then you may not be able to use some features, offers or services.
Other state privacy laws
Residents of some other states, including Colorado, Connecticut, Texas, Virginia and others , may have rights to access, correct, delete and obtain a copy of their Personal Information, to opt out of targeted advertising and sale, and to appeal a decision on a request. You can exercise these rights using the contact details under “How to submit a request” above, and if we deny a request you may appeal by replying to our decision.
Nevada. Nevada residents may opt out of the sale of certain Personal Information to those who would license or sell it. We do not currently sell Personal Information as Nevada law defines “sale.” To submit a request, email [email protected] with the subject “Nevada Do Not Sell Request” and your name and account email address.
EU and UK visitors
For visitors in the European Economic Area and the United Kingdom, MicroBiz LLC is the controller of the User Information described above.
Legal bases. We process Personal Information only where we have a legal basis:
- Contract: to provide the Site and Services, create your account, and respond to your questions and complaints.
- Consent: for marketing and optional features. You can withdraw consent at any time, which does not affect earlier processing.
- Legitimate interests: to secure and improve the Site, prevent fraud, and understand usage, where your rights do not override those interests.
- Legal obligation: to comply with law, such as tax rules or valid requests from authorities.
Your rights. You may ask us to access, correct, erase, restrict or port your Personal Information, and to object to processing based on our legitimate interests or for direct marketing. You may also complain to your local data protection authority. We ask that you contact us first so we can try to resolve the issue.
Children
The Site is not directed to children under 16, and we do not knowingly collect Personal Information from anyone under 16. If we learn that we have, we will delete it promptly. A parent or guardian who believes a child under 16 has given us information can contact [email protected] to have it deleted.
Security
We use technical, organizational and administrative safeguards that follow generally accepted industry standards to protect Personal Information in transit and at rest. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please protect your username and password and tell us right away at [email protected] if you suspect unauthorized access to your account.
Changes to this policy
We review this policy at least once every 12 months and update it when our practices or the law change. The “Last updated” date at the top shows the current version. If we make material changes, we will post a prominent notice on the Site and, where we have your email address, notify you before the change takes effect. Continued use of the Site after that date means you accept the updated policy.
Contact us
For questions about this policy, to exercise your rights, or to make a complaint, contact us:
- Email: [email protected]
- Phone: 702 749 5353
- Web: microbiz.com
- Mail: Attn: Security Operations Manager, MicroBiz, 655 Oak Grove Avenue #493, Menlo Park, CA 94026
We will investigate and try to resolve every complaint and honor your rights as quickly as we can and within the timeframes the law sets.