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MicroBiz Cloud Support Resources

Need Help?


We would love to give you a hand!  Technical support hours are Monday-Friday 8 a.m. – 7 p.m. EST, except holidays.

Submit a Support Ticket

Create a support ticket directly in our customer support system.  Our reps are trained contact customers based on when the ticket was submitted, regardless of whether it was submitted online or by phone or email.

Access our Online Knowledge Base

Search the MicroBiz Cloud knowledge base of answers to commonly asked questions or watch video tutorials on frequently used functions.

View Training Videos

You can watch training videos on many commonly used features and functions.

Submit a Question by Email

Send us an email to – and we will respond as soon as possible.

Chat with us!

We would love to have a live interactive chat with to provide assistance. You can start a live chat with our support team by using the chat window at the bottom of this page.