Trophy and Awards Store Point of Sale

Best Trophy Store POS System Top Image

The best trophy and awards store POS systems support the sale of awards and gift items to a variety of businesses, schools, clubs and teams of all sorts.  Trophy and awards stores must be able to track inventory of items such as signed, medals, plaques, trophies, ribbons, etc.  Top trophy store POS software systems must manage the customization of these items, such as engraving, screen printing, embroidery - so the support of work orders in a store management system is essential.  Another critical feature in awards management software is selling kits or bundles items - whereas items can be sold individually or in kits and bundles made up of component or other items. This is a great feature for companies that sell traditional trophies. Work orders are also popular in trophy store POS systems.  Many awards and trophy retailers sell items not in stock that must be ordered from the vendor - so the ability for a store management system to manage special orders is also critical. 

Trophy and Awards Store POS specific features in MicroBiz Cloud include:

  • Special orders/Back orders - allows you to track special order of trophy items or components, from the customer order to receiving, to inventory to the POS transaction.
  • Service department management – allows you to efficiently manage a work order and service department working on trophy orders – you can manage engraving and customization of items.
  • Service item history – Track and view service history of customer-owned items checked in for service work, such as trophies and monuments.
  • Multiple shipping addresses - ship to any of the multiple shipping addresses maintained for each customer, or ship the same selection to multiple recipients.
  • Layaways - collect deposits while holding the trophy or awards item out of inventory.
  • Markdown management - easily manage quantity pricing, multi-buy items, promotional pricing and bulk discounting.
  • Product ID tracking - provides a detailed record of  merchandise, when it was received, what it cost, which customer purchased it, and when it was sold.
  • Accounts receivable - to manage large customers that pay on credit account, including customer statements.  This is great when you bill a club or school for purchases by their sports teams.
  • Customer deposits - accept and track customer deposits on trophy orders.
  • Create/update products via CSV file import – add or update trophy and award products and services records via import of a CSV file.
  • Phone orders – accept orders and collect payments from customers calling to order trophies and awards by phone.
  • Customer sales history look-up – look-up customer purchases by item or transactions from the front register.
  • Advanced filterable product search – search for and view items by filtering by category, brand, vendor, size, finish.
  • Group pricing or discounts - based on customer level or group (perfect for special pricing for teams, schools and companies).
  • Quotes/Estimates/Invoices – email or print estimates, quotes and invoices, including associated notes.
  • Transaction and item notes – add notes that appear below line items or at the bottom of the receipt.

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Inventory Management

Trophy and awards retailers effectively manage two inventories at once — finished goods on the shelf and the component parts still waiting to become finished goods. MicroBiz Cloud is built to track both without forcing one system to pretend it's the other.

Inventory management capabilities in MicroBiz include:

  • Connect to electronic catalogs from leading trophy and awards vendors such as JDS Industries, Marco Awards Group, PDU CAT, and S&S Activewear to quickly add new items
  • Bulk import products, customers, and inventory levels from your existing POS system via CSV or Excel file
  • Import bulk vendor price updates via CSV when a supplier releases a new price list
  • Print barcode price labels in multiple formats directly from MicroBiz — automatically during receiving or manually for price changes
  • Set quantity-based price break points that automatically adjust the price at the register when a purchase threshold is reached
  • Set up customer-based pricing tiers — such as retail, school, or corporate accounts — with prices applied automatically at the register when a customer record is attached
  • Manage inventory for both finished goods (trophies, plaques, medals) and component parts (bases, columns, name plates, ribbons) within the same system
  • Set reorder points on key components to alert staff when stock of a fast-moving base or part is running low
  • Transfer inventory between store locations and view stock levels across all locations from the register

That component-level visibility is what keeps production from stalling during a busy tournament or graduation season — you know a base is low before it becomes a missed deadline.

Access Electronic Product Records, Real-time Prices and Availability from Leading Awards and Promotional Products Vendors 

JDS 1
Marco Awards 225x225 1
PDU Cat
SS Logo 1

MicroBiz allows you to search for products by UPC, name, or manufacturer part number.  MicroBiz will search across all your vendor catalogs and return values for any vendor that carries the item. Information displayed includes:

  • Name
  • Description
  • IDs (UPC, part number, vendor SKU)
  • Available product information
  • Image (if available)

Pricing and availability displayed is based on the API credentials that you enter into PriceCompare.

MicroBiz connects with the following firearm vendor catalogs based on your online or API credentials.  

Awards & Trophy Supplier Catalog Integration — Feature Comparison
Vendor Online Catalog Pricing in Catalog Stock Visibility Online Ordering
JDS Industries Yes Yes Yes No
Marco Awards Group Yes Yes No No
PDU CAT Yes Yes Yes No
S&S Activewear Yes Yes Yes No

* Stock visibility for Marco Awards Group requires a registered wholesale account login. Feature availability reflects each vendor's publicly available capabilities and may change — contact your MicroBiz account manager for the latest integration details.

Manage Special Orders of Items not Currently in Stock 

MicroBiz supports the management of Special Orders, or the sale of items not currently in stock (such as special trophies or awards).  You can mark an item as a special order item at the time its sold, which places it on a list of special order items in the purchasing module.  When the item is received from the vendor, MicroBiz alerts the user that the item is attached to a customer order, so that the customer can be contacted and the item can be set aside for pick-up or shipment.

Special Order MicroBiz Best Cloud POS 1080

Work Orders

MicroBiz Cloud includes a full work order module that allows trophy and awards retailers to manage engraving, screen printing, embroidery, and other customization jobs alongside retail sales from a single system — without needing a separate service management tool.

Work order capabilities in MicroBiz include:

  • Track customer orders through multiple stages, from intake through production to customer pickup or delivery
  • Record a detailed description of the customization work to be performed, including engraving text, font, and layout instructions
  • Assign statuses and due dates to orders, and print production job tickets
  • Collect deposits at the time the order is placed, with minimum deposit rules enforceable at the store level

Having engraving and customization work orders built directly into MicroBiz gives trophy and awards retailers a real-time view of every open order and its current status — making it easy to keep production on track and avoid missed pickup dates during busy tournament or graduation seasons.

Customer-Based Pricing

A school district or sports league ordering repeatedly deserves consistent, negotiated pricing — not a rate that depends on which employee happens to ring up the order. MicroBiz Cloud automates that by customer record.

Customer-based pricing features in MicroBiz include:

  • Assign any customer to a pricing group such as retail, school, league, or corporate
  • Configure pricing as a percentage discount, a fixed dollar amount off, cost plus a defined margin, or a specifically defined price per item
  • Use matrix product variants to price different award sizes or configurations differently
  • Prices adjust automatically at the register when a customer record with a special pricing group is attached

For a shop with repeat institutional clients, that consistency is often what keeps a school district or league coming back order after order.

Quotes, Estimates and Invoices

A school, league, or corporate client ordering a batch of awards typically wants a price confirmed before signing off. MicroBiz Cloud produces that quote from the order record — engraving notes and all — and converts it into an invoice with one click.

Quote, estimate, and invoice options in MicroBiz include:

  • Print a full page quote, estimate, or invoice depending on the current need
  • Include line item notes — such as engraving text and personalization instructions — on printed production job tickets
  • Choose whether order-level or line-level notes are included on customer-facing documents
  • Convert a quote into an order with one click to reserve stock and begin collecting payments

Once the client approves, the same record becomes the invoice — no re-entering item, pricing, or personalization details.

Speed Product Creation with an Online Product Catalog of 1.8+ Billion Records

Finished goods like trophies, medals, and plaques carry standard manufacturer barcodes — which means there's no reason to key them into the catalog by hand. MicroBiz Cloud's connection to an electronic product database of over 1.8 billion records handles it with a scan.

Product catalog lookup capabilities in MicroBiz include:

  • Search the database by SKU, UPC, or product name
  • Populate a new product record with one click, including model/SKU, UPC/barcode, product description, vendor, brand, and product image where available
  • Access product data from hundreds of vendors and brands across multiple retail categories

That's real time back for a shop building and maintaining a catalog of finished goods alongside the component inventory used to assemble custom orders.

Other Features for Trophy and Awards Stores

In addition to the Trophy and Awards POS specific capabilities listed above, MicroBiz Cloud includes the following standard features and functionality needed to manage momento stores:

Register

  • Register Quick Pick Keys
  • Bar code label scanning
  • Transaction holds/recalls
  • Store Credits
  • Gift Cards
  • Customizable Receipts
  • Custom Tenders
  • Returns and Voids
  • Split Tenders
  • Assign Salesperson to Transaction
  • Item and Transaction Discount
  • Stock-level Look-up (multi-store)
  • Print or Email Receipts
  • Customer Sales History Look-up
  • Register Close/End of Day Reports
  • Advanced Filterable Product Search
  • Editable Item Descriptions on Receipt

Store Management

  • Store Transfers
  • Flexible and Filterable Reports
  • Enforceable Business Rules on Discounts & Returns
  • Employee Roles and Permissions
  • Support of Contactless Payments
  • PCI/PA-DS Compliant
  • Minimum Deposit Requirements

Catalog Management

  • Customer-based Pricing/Product Pricing Levels
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Quantity-based Tiered Pricing
  • Time-based promo pricing
  • Matrix Products with Size/Color/Other Variants
  • Alternate Product IDs
  • Print Barcode Price Labels

Multi-store Inventory Management

  • CSV File Import of Products & Inventory
  • Purchase Orders/Vendor Shipments
  • Minimum Inventory Reorder Points
  • Special Order Tracking
  • Inventory Adjustment Audit Records 

     Orders

    • Phone Orders/Layaways
    • Special Orders (out of stock items)
    • Check-in of Customer Items for Alteration and Customization
    • Deposit Collection and Refunds
    • Tax Calculation based on Ship Address
    • Pick-up, Shipping, Delivery Dashboard
    • Alterations/Service Dept Management
    • Quotes/Estimates/Invoices
    • Back Order Creation and Filling

    Customers

    • Customer Tax Classes/Tax Exempt
    • Credit Accounts/Charge to Account
    • Multiple Shipping/Billing Addresses
    • Accounts Receivable Statements
    • Import Customers via CSV File Import

    Integrations

    • WooCommerce Integration
    • QuickBooks Online Integration

    Expand Functionality of MicroBiz via Integrations with Popular 3rd Party Apps

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    Publish register batch financials to QuickBooks Online with one-touch

    • Map POS financial activities to QuickBooks GL accounts
    • Publish register batch financials to QuickBooks with one touch
    • Sync revenue, COGS, inventory values, customer liabilities and payments with QuickBooks
    • Create QuickBooks invoice payable from received vendor shipments
    • Push POS sales taxes to QuickBooks Sales Tax Center for payment management

     

     

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    Integrate your POS system with your Woo! ecommerce site

    • Link product records and sync changes in product fields from MicroBiz to Woo!
    • Automatically adjust stock levels in Woo! for store sales to avoid sales of items not in stock
    • Pull online orders into MicroBiz for order and inventory management
    • Capture customer records created online in MicroBiz

    Frequently Asked Questions

    Can this POS handle custom and personalized orders where each item has unique engraving or personalization details? +

    Yes. MicroBiz allows you to add notes and custom descriptions to individual line items on an order. This means you can capture engraving text, font preferences, layout instructions, and any other personalization details directly on the order record for each item. Those notes can be printed on job tickets and invoices so your production team has everything they need without referring back to a separate system.

    Does this POS support work orders so I can track items through production, engraving, and customer pickup? +

    Yes. MicroBiz includes a full work order and order management module that allows you to track customer orders through multiple stages — from intake through production to customer pickup or delivery. You can assign statuses to orders, set due dates, add production notes, and print job tickets. The order management dashboard gives you a real-time view of all open orders and their current status, so nothing falls through the cracks during busy tournament or graduation seasons.

    Can I collect a deposit on a custom order and then collect the balance when the customer picks it up? +

    Yes. MicroBiz supports deposit collection on orders, allowing you to collect a full or partial deposit at the time the order is placed and collect the remaining balance when the customer comes in for pickup. You can set minimum deposit rules at the store level to enforce consistent policies across your staff. The order record tracks all deposits and payments so the balance due is always clearly displayed at pickup.

    Does this POS handle variable pricing — for example, charging different rates based on the size of an award or number of characters engraved? +

    Yes. MicroBiz supports several flexible pricing tools useful for trophy and awards retailers. You can set up product variants using the matrix product feature to handle different sizes or configurations at different price points. You can also add line item charges directly on an order for additional services like rush engraving or extra characters. Customer-based pricing tiers allow you to offer different rates to retail customers versus schools or corporate accounts.

    Can I manage both walk-in retail customers and bulk corporate or school orders from the same system? +

    Yes. MicroBiz handles both walk-in cash-and-carry transactions at the register and more complex multi-item orders for corporate or institutional clients from the same system. Walk-in customers can be rung up quickly at the register while school or league orders can be managed through the order management module with deposits, due dates, and job tickets. Customer records store the full order and purchase history for each account, making it easy to manage repeat clients like sports leagues or school districts.

    Does this POS integrate with QuickBooks Online for accounting? +

    Yes. MicroBiz integrates directly with QuickBooks Online. With one click you can publish register batch financial data to mapped GL accounts in QuickBooks, including sales revenue, cost of goods sold, taxes, and payment type breakdowns. When you receive inventory from suppliers, MicroBiz can automatically create vendor bill payables in QuickBooks. Sales tax liabilities are also pushed directly to the QuickBooks Sales Tax Center, keeping your books accurate without manual data entry.

    Can I print order forms, invoices, or job tickets that show the personalization details for each item going to production? +

    Yes. MicroBiz allows you to print full page quotes, estimates, invoices, and order documents directly from the order record. Line item notes — including engraving text and personalization instructions — can be included on printed documents, giving your production team a clear job ticket for each order. You can also choose whether to include or exclude order notes on customer-facing documents like quotes and invoices.

    Can I set up house charge accounts for schools, leagues, and corporate clients who order regularly and pay on terms? +

    Yes. MicroBiz includes a full credit account and accounts receivable module. You can set up house charge accounts for schools, sports leagues, and corporate clients, allowing them to purchase on account and pay on a monthly or agreed billing cycle. MicroBiz tracks the full account balance, available credit, and transaction history for each account. You can generate and print or email AR statements, apply payments to specific invoices, and set credit limits and payment terms per customer.

    Does this POS support kits or bundled products — for example, a trophy assembled from a base, column, and figure? +

    Yes. MicroBiz includes a kit and bundled product feature that allows you to create a sellable item built from component products. When you sell the bundled item, MicroBiz automatically adjusts the inventory of each component at the correct quantities. This is ideal for trophy retailers who assemble finished awards from stock components like bases, risers, columns, and figures, allowing you to track component-level inventory accurately without manually adjusting each part every time a trophy is sold.

    Can I manage inventory for both finished goods like trophies and component parts like bases, plates, and ribbons? +

    Yes. MicroBiz supports inventory management for both finished goods and component parts within the same system. You can set up separate product records for finished trophies, plaques, and medals as well as individual components like bases, columns, name plates, and ribbons. Reorder points can be set on any product so the system alerts you when stock of a key component is running low. The kit and bundled product feature ties finished goods to their components so that inventory is automatically decremented at the component level when a bundled item is sold.

    Does this POS integrate with online catalogs from major trophy and awards vendors? +

    MicroBiz includes a barcode lookup catalog that allows you to search and import product data from a broad database of products by scanning or entering a UPC or barcode. This eliminates the need to manually key in product details when adding new items to your catalog. For trophy and awards retailers, this can significantly speed up the process of building and maintaining your product catalog, particularly for finished goods like trophies, medals, and plaques that carry standard manufacturer barcodes.

    Can I apply customer payments to specific invoices rather than just the overall account balance? +

    Yes. MicroBiz supports open item accounts receivable, which means payments made on a customer account can be allocated against specific open invoices rather than simply applied to the oldest balance. This is particularly valuable for schools, leagues, and corporate clients who may be managing multiple simultaneous orders and want to pay off specific jobs independently. Open item AR keeps each client's account clean and makes it easy to identify exactly which invoices remain outstanding at any point in time.

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    Useful Links and Resources:

    Awards and Recognition Association (ARA) — The leading trade association for the trophy, awards, and recognition products industry, with over 4,000 members worldwide. ARA represents retailers, manufacturers, and suppliers of trophies, plaques, medals, engraved awards, and recognition products. ARA provides education, technical training, a monthly newsletter, member networking forums, and hosts the annual International Awards Market trade show in Las Vegas.

    Promotional Products Association International (PPAI) — The world's largest not-for-profit trade association for the promotional products industry, founded in 1903 and representing over 14,000 member companies. PPAI provides advocacy, education, product safety standards, market research, and business resources for distributors and suppliers of branded merchandise, promotional items, and corporate apparel. PPAI hosts the annual PPAI Expo in Las Vegas — the industry's largest trade show.

    Advertising Specialty Institute (ASI) — The largest trade membership, technology, and media organization serving the promotional products industry. ASI operates the ESP+ platform — the industry's primary sourcing and supply chain hub — and publishes Counselor magazine, the leading trade publication for promotional products distributors. ASI also hosts the ASI Show trade events held in multiple cities throughout the year.

    Graphics Pro — The leading trade publication covering the decorated apparel, awards and engraving, and signage and digital printing markets. Graphics Pro provides product information, technical education, and business resources for retailers who decorate apparel, produce engraved awards, and offer personalization services including laser engraving, embroidery, dye-sublimation, and screen printing.

    PPAI Expo — The largest and longest-running trade show in the promotional products industry, held each January in Las Vegas. The PPAI Expo brings together over 10,000 promotional products distributors with leading suppliers of branded merchandise, corporate apparel, awards, and promotional items — making it the premier sourcing event for businesses in the trophies, awards, and promotional products space.

    ASI Show — A series of regional trade shows hosted by the Advertising Specialty Institute throughout the year in cities including Orlando, Chicago, and Fort Worth. ASI Shows connect promotional products distributors and decorated apparel retailers with suppliers, manufacturers, and technology vendors serving the branded merchandise and corporate apparel market.

    International Awards & Personalization Expo — The largest trade show dedicated exclusively to the awards, engraving, and personalization industry. The Expo showcases trophies, plaques, medals, laser engraving systems, dye-sublimation equipment, heat presses, and apparel decorating solutions — and features hands-on training and education for awards and personalization professionals.

    Impressions Expo — The leading trade show for the decorated apparel and garment printing industry, covering screen printing, embroidery, heat transfer, direct-to-garment printing, and promotional products. Impressions Expo is a key event for retailers who sell custom branded clothing, team apparel, and corporate uniforms alongside trophies and awards.