Appliance Store Point of Sale

Appliance store POS systems need to manage a diverse range of inventory, including many large and high priced items. Given the high cost of inventory, it is important to manage tight inventory control as well as efficiently implement mark-downs and promotions. Appliance stores compete against larger general retailers by offering an extensive range of products, professional-grade items, unique and hard to find merchandise and high levels of service and expertise focused specifically on the needs of appliance buyers.

Appliance Store POS specific features in MicroBiz Cloud include:

  • Accounts receivable – to manage large customers that pay for appliances on account, including customer statements.
  • Customer deposits – accept and track customer deposits on appliances.
  • Layaways – collect deposits on items sold while holding the item out of inventory for pick-up at a later date.
  • Markdown management – easily manage group markdowns, quantity pricing, multi-buy items, promotional pricing and bulk discounting on all types of appliances.
  • Sales commissions – can be calculated for each item on the sales amount or the gross profit or track commissions by employee to measure productivity.
  • Special orders/Backorders – allows you to track special order items (such as appliances sold that were not in stock), from the customer order to receiving, to inventory to the POS transaction.
  • Separate customer shipping and billing addresses – Helpful when items shipped to different address – with deliveries and shipments taxed on customer’s address.
  • Service department management – to manage warranties and repairs on appliances.
  • House accounts – authorized employees can charge purchases to a credit account.
  • Group pricing or discounts – special prices based on customer level or group – such a contractors or wholesale customers.
  • Flexible tax and fee tracking – allows for virtually any taxing or special fee scenario such as disposal fees on televisions.
  • Restrictions on discounts – place restrictions on discounting of items.
  • Minimum deposit requirements – Set minimum deposits on orders.
  • Print quotes, estimates and invoices – Print or email full page order documents.
  • Manage basic shipping and deliveries – Ability to sort open orders by employee and status and one-click mapping with Google Maps.

Killer POS Feature for Appliance Stores: Special Orders

MicroBiz supports the management of Special Orders, or the sale of items not currently in stock.  You can mark an item as a special order item at the time its sold, which places it on a list of special order items in the purchasing module.  When the item is received from the vendor, MicroBiz alerts the user that the item is attached to a customer order, so that the customer can be contacted and the item can be set aside for pick-up or shipment. 

In addition to the Appliance Store POS specific capabilities listed above, MicroBiz Cloud includes all the following standard features and functionality needed to manage Appliance stores:

Orders

  • Phone Orders/Layaways
  • Special Orders (out of stock appliances)
  • Pick-up, Shipping, Delivery Dashboard
  • Repairs/Service Dept Management
  • Quotes/Estimates/Invoices
  • Check-in of Appliances for Repair
  • Deposit Collection and Refunds
  • Tax Calculation based on Ship Address
  • Backorder Creation and Filling

Customers

  • Multiple Shipping/Billing Addresses
  • Customer Tax Classes/Tax Exempt
  • Credit Accounts/Charge to Account/AR
  • Accounts Receivable Statements
  • Import Customers via CSV File Import

Store Management

  • Store Transfers (multi-store)
  • Support of Contactless Payments
  • PCI/PA-DS Compliant Payment Processing
  • Flexible and Filterable Reports
  • Enforceable Business Rules on Discounts and Returns
  • Employee Roles and Permissions
  • Minimum Deposit Requirements

Register

  • Register Quick Pick Keys
  • Bar code label scanning
  • Transaction holds/recalls
  • Returns and Voids
  • Split Tenders
  • Assign Salesperson to Transaction (for commission calculations)
  • Item and Transaction Level Discounts
  • Stock-level Look-up (multi-store)
  • Store Credits
  • Gift Cards (real-time, multi-store)
  • Customizable Receipts
  • Custom Tenders
  • Print or Email Receipts
  • Customer Sales History Look-up with one-touch from Front Register
  • Register Close/End of Day Reports
  • Integrated Credit Card Processing
  • Advanced Filterable Product Search
  • Editable Item Descriptions on Receipt (great for adding serial numbers)

Integrations

  • WooCommerce Integration*
  • QuickBooks Online Integration*

* Coming soon

Catalog Management

  • Customer-based Pricing/Pricing Levels
  • Matrix Products with Size/Other Variants
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Quantity-based Tiered Pricing
  • Time-based promo pricing
  • Alternate Product IDs
  • Fractional Sale Quantities (weight/time)
  • Print Barcode Price Labels

Multi-store Inventory Management

  • CSV File Import of Products & Inventory
  • Inventory Adjustment Audit Records
  • Purchase Orders/Vendor Shipments
  • Minimum Inventory Reorder Points
  • Special Order Tracking (from customer order to receiving vendor shipment)

 

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    What's the Difference Between MicroBiz Cloud vs. MicroBiz for Windows?

    We sell two POS software applications: MicroBiz Cloud and MicroBiz for Windows.  The features listed above are for MicroBiz Cloud, cloud-based multi-location point of sale application offered through monthly or annual subscriptions.

    MicroBiz for Windows is a single-store, multi-station retail software application that is installed on PCs and sold via a one-time software license.   Some but not all of the MicroBiz Cloud features listed above are available in MicroBiz for Windows - and MicroBiz for Windows also has some features not available in MicroBiz Cloud.

    To see a comparison of the features of MicroBiz Cloud and MicroBiz for Windows, click on the button below:

    Feature Comparison

    Useful Links and Resources:

    Association of Home Appliance Manufacturers
    North American Retail Dealers Association