Appliance Store Point of Sale

• Accounts receivable – to manage large customers that pay for appliances on account, including customer statements.
• Customer deposits – accept and track customer deposits on appliances.
• Layaways – collect deposits on items sold while holding the item out of inventory for pick-up at a later date.
• Markdown management – easily manage group markdowns, quantity pricing, multi-buy items, promotional pricing and bulk discounting on all types of appliances.
• Sales commissions – can be calculated for each item on the sales amount or the gross profit or track commissions by employee to measure productivity.
• Special orders/Backorders – allows you to track special order items (such as appliances sold that were not in stock), from the customer order to receiving, to inventory to the POS transaction.
• Separate customer shipping and billing addresses – Helpful when items shipped to different address – with deliveries and shipments taxed on customer’s address.
• Service item history – Track and view service history of customer owned items checked in for service and repair.

Special Orders

MicroBiz supports the management of Special Orders, or the sale of items not currently in stock.  You can mark an item as a special order item at the time its sold, which places it on a list of special order items in the purchasing module.  When the item is received from the vendor, MicroBiz alerts the user that the item is attached to a customer order, so that the customer can be contacted and the item can be set aside for pick-up or shipment. 

Orders

• Phone Orders/Layaways
• Special Orders (out of stock appliances)
• Pick-up, Shipping, Delivery Dashboard
• Repairs/Service Dept Management
• Quotes/Estimates/Invoices
• Check-in of Appliances for Repair
• Deposit Collection and Refunds
• Tax Calculation based on Ship Address
• Backorder Creation and Filling

Customers

• Multiple Shipping/Billing Addresses
• Customer Tax Classes/Tax Exempt
• Credit Accounts/Charge to Account/AR
• Accounts Receivable Statements
• Import Customers via CSV File Import

Store Management

• Store Transfers (multi-store)
• Support of Contactless Payments
• PCI/PA-DS Compliant Payment Processing
• Flexible and Filterable Reports
• Enforceable Business Rules on Discounts and Returns
• Employee Roles and Permissions
• Minimum Deposit Requirements