Appliance Store Point of Sale

Appliance store POS systems need to manage a diverse range of inventory, including many large and high priced items. Given the high cost of inventory, it is important to manage tight inventory control as well as efficiently implement mark-downs and promotions. Appliance stores compete against larger general retailers by offering an extensive range of products, professional-grade items, unique and hard to find merchandise and high levels of service and expertise focused specifically on the needs of appliance buyers.

Appliance Store POS specific features in MicroBiz Cloud include:

  • Accounts receivable – to manage large customers that pay for appliances on account, including customer statements.
  • Customer deposits – accept and track customer deposits on appliances.
  • Layaways – collect deposits on items sold while holding the item out of inventory for pick-up at a later date.
  • Markdown management – easily manage group markdowns, quantity pricing, multi-buy items, promotional pricing and bulk discounting on all types of appliances.
  • Sales commissions – can be calculated for each item on the sales amount or the gross profit or track commissions by employee to measure productivity.
  • Special orders/Backorders – allows you to track special order items (such as appliances sold that were not in stock), from the customer order to receiving, to inventory to the POS transaction.
  • Separate customer shipping and billing addresses – Helpful when items shipped to different address – with deliveries and shipments taxed on customer’s address.
  • Service item history – Track and view service history of customer owned items checked in for service and repair.
  • Service department management – to manage warranties and repairs on appliances.
  • House accounts – authorized employees can charge purchases to a credit account.
  • Group pricing or discounts – special prices based on customer level or group – such a contractors or wholesale customers.
  • Flexible tax and fee tracking – allows for virtually any taxing or special fee scenario such as disposal fees on appliances and televisions.
  • Ecommerce Integration – WooCommerce POS plugin allows you to publish product records to Woo, sync inventory and capture online appliance sales in MicroBiz POS.
  • Restrictions on discounts – place restrictions on discounting of items.
  • Minimum deposit requirements – Set minimum deposits on orders.
  • Print quotes, estimates and invoices – Print or email full page order documents.
  • Manage basic shipping and deliveries – Ability to sort open orders by employee and status and one-click mapping with Google Maps.

Killer Features for Appliance Stores

Special Orders

MicroBiz supports the management of Special Orders, or the sale of items not currently in stock.  You can mark an item as a special order item at the time its sold, which places it on a list of special order items in the purchasing module.  When the item is received from the vendor, MicroBiz alerts the user that the item is attached to a customer order, so that the customer can be contacted and the item can be set aside for pick-up or shipment. 

In addition to the Appliance Store POS specific capabilities listed above, MicroBiz Cloud includes all the following standard features and functionality needed to manage Appliance stores:

Orders

  • Phone Orders/Layaways
  • Special Orders (out of stock appliances)
  • Pick-up, Shipping, Delivery Dashboard
  • Repairs/Service Dept Management
  • Quotes/Estimates/Invoices
  • Check-in of Appliances for Repair
  • Deposit Collection and Refunds
  • Tax Calculation based on Ship Address
  • Backorder Creation and Filling

Customers

  • Multiple Shipping/Billing Addresses
  • Customer Tax Classes/Tax Exempt
  • Credit Accounts/Charge to Account/AR
  • Accounts Receivable Statements
  • Import Customers via CSV File Import

Store Management

  • Store Transfers (multi-store)
  • Support of Contactless Payments
  • PCI/PA-DS Compliant Payment Processing
  • Flexible and Filterable Reports
  • Enforceable Business Rules on Discounts and Returns
  • Employee Roles and Permissions
  • Minimum Deposit Requirements

Register

  • Register Quick Pick Keys
  • Bar code label scanning
  • Transaction holds/recalls
  • Returns and Voids
  • Split Tenders
  • Assign Salesperson to Transaction (for commission calculations)
  • Item and Transaction Level Discounts
  • Stock-level Look-up (multi-store)
  • Store Credits
  • Gift Cards (real-time, multi-store)
  • Customizable Receipts
  • Custom Tenders
  • Print or Email Receipts
  • Customer Sales History Look-up with one-touch from Front Register
  • Register Close/End of Day Reports
  • Integrated Credit Card Processing
  • Advanced Filterable Product Search
  • Editable Item Descriptions on Receipt (great for adding serial numbers)

Integrations

  • WooCommerce Integration
  • QuickBooks Online Integration

Catalog Management

  • Customer-based Pricing/Pricing Levels
  • Matrix Products with Size/Other Variants
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Quantity-based Tiered Pricing
  • Time-based promo pricing
  • Alternate Product IDs
  • Fractional Sale Quantities (weight/time)
  • Print Barcode Price Labels

Multi-store Inventory Management

  • CSV File Import of Products & Inventory
  • Inventory Adjustment Audit Records
  • Purchase Orders/Vendor Shipments
  • Minimum Inventory Reorder Points
  • Special Order Tracking (from customer order to receiving vendor shipment)

 

    Expand Functionality of MicroBiz via Integrations with Popular 3rd Party Apps

    Publish register batch financials to QuickBooks Online with one-touch

    • Map POS financial activities to QBO GL accounts
    • Publish register batch financials to QBO with one touch
    • Sync revenue, COGS, inventory values, customer liabilities and payments with QBO
    • Push POS sales taxes to QBO Sales Tax Center for payment management

     

     

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    Integrate your POS system with your Woo! ecommerce site

    • Link product records and sync changes in product fields from MicroBiz to Woo!
    • Automatically adjust stock levels in Woo! for store sales to avoid sales of items not in stock
    • Pull online orders into MicroBiz for order and inventory management
    • Capture customer records created online in MicroBiz

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