Jewelry Store Point of Sale

Best Jewelry Store POS System Top Image

Jewelry store sell a wide range of jewelry items and often offer  additional services such as cleaning, engraving, or jewelry repair. The best jewelry store POS systems can tightly track the inventory of high priced items and also manage a services and repair department.  Jewelry and diamond stores often deal with customers on a more personal level than most other types of retail environments.  To provide the best possible customer service, it is important to have a top jewelry store point of sale software application to maintain robust customer profiles and sales history that can be easily stored and accessed.  Jewelry stores also often need special tag printing formats, such as hang tags or butterfly price labels.

Jewelry and Watch Store POS specific features in MicroBiz Cloud include:

  • Special orders/back orders – Allows you to track special order items from the customer order to receiving, to inventory to the POS transaction.
  • Customer deposits – accept and track customer deposits.
  • Layaways – collect deposits while holding the item out of inventory.
  • Customer records purchase history– You can see multiple purchaes of jewelry items within a single customer record – so you can separately track multiple watches/jewelry owned by an individual.
  • Product images – so clerks can see a picture of the product being rung-up at the register.
  • Sales commissions – can be calculated for each item based on the sales amount or the gross profit or track commissions by employee to measure productivity.
  • Editable product description on receipts – ability to edit from the front register the short product description which appears on a receipt.  Helpful when selling unique or customizable items.
  • Restrictions on discounts and returns – management settings allow restrictions to be placed on discounts and returns of products.
  • Service department management – allows you to efficiently manage offered services (such as jewelry cleaning or repair) – you can bill by hour or by job, as well as bill for merchandise and materials.
  • Service item history – Track and view service history of customer-owned items checked in for service work, such as jewelry and watches.
  • Butterfly and hanging labels – Print all different sizes and types of labels, including various types of butterfly labels, through integrations with the label writers in Zebra printers.
  • Email marketing – deliver targeted campaigns by querying and downloading customer data for use with popular email marketing applications.
  • Layaways – collect deposits while holding the item out of inventory.
  • Advanced search screen – search by item name, ID and other attributes, view product tiles, filter by categories, brands, vendors, size, color, etc.
  • Phone order support – ability to manage phone orders for pick-up, shipment or delivery through the Orders in Progress module.
  • Minimum deposit requirements – Enforce management rules such as minimum deposits on orders at the store level.
  • Trade ins – trade in feature allows you to accept a trade in of an inventory item, create a new trade in record from the order screen or add a ‘prompt for price’ trade in item where you can enter the name and trade in value on-the-fly.

Killer Jewelry Store Feature #1: Customer Sales History

MicroBiz allows you to look-up a customer sales history with one touch from the front register.  Sales clerks can view customer history by transaction, items purchased or orders.  This is a great way to offer better customer service for reorders or suggestions for complimentary products and services.

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Serial Number Front Register MicroBiz jewelry

Killer Feature #2: Serial Number Tracking

MicroBiz supports the tracking of serialized inventory or tracking of serial numbers of jewelry and watches.  You can set whether an item has serial numbers and whether the tracking of serial numbers is required or optional.  Serial numbers can be added when the item is received into inventory, from the product record or when an item is sold.   The system supports the scanning of bar codes of serial numbers.  Serial numbers can be viewed for both sold and unsold items.  

For more information on serial number tracking, click here.

In addition to the Jewelry Store POS specific capabilities listed above, MicroBiz Cloud includes the following standard features and functionality needed to manage Jewelry Stores:

Catalog Management

  • Customer-based Pricing/Pricing Tiers
  • Matrix Products with Material/Color/Other Variants
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Time-based promo pricing
  • Alternate Product IDs
  • Fractional Sale Quantities (weight/time)
  • Print Barcode Price Labels


  • Multiple Shipping/Billing Addresses
  • Customer Tax Classes/Tax Exempt
  • Credit Accounts/Charge to Account
  • Accounts Receivable Statements
  • Import Customers via CSV File Import


  • WooCommerce Integration
  • QuickBooks Online Integration


  • Phone Orders/Layaways
  • Special Orders (out of stock items)
  • Repairs/Service Dept Management
  • Quotes/Estimates/Invoices
  • Check-in of Customer Items for Repair
  • Deposit Collection and Refunds
  • Backorder Creation and Filling

    Store Management

  • Store Transfers
  • Support of Contactless Payments
  • PCI/PA-DS Compliant
  • Flexible and Filterable Reports
  • Enforceable Business Rules on Discounts & Returns
  • Employee Roles and Permissions
  • Minimum Deposit Requirements


  • Register Quick Pick Keys
  • Store Credits
  • Gift Cards
  • Customizable Receipts
  • Custom Tenders
  • Print or Email Receipts
  • Customer Sales History Look-up
  • Register Close/End of Day Reports
  • Advanced Filterable Product Search
  • Bar code label scanning
  • Transaction holds/recalls
  • Returns and Voids
  • Split Tenders
  • Assign Salesperson to Transaction
  • Item and Transaction Discount
  • Stock-level Look-up (multi-store)
  • Editable Item Descriptions on Receipt

Multi-store Inventory Management

  • CSV File Import of Products & Inventory
  • Inventory Adjustment Audit Records
  • Purchase Orders/Vendor Shipments
  • Special Order Tracking

Expand Functionality of MicroBiz via Integrations with Popular 3rd Party Apps

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Publish register batch financials to QuickBooks Online with one-touch

  • Map POS financial activities to QuickBooks GL accounts
  • Publish register batch financials to QuickBooks with one touch
  • Sync revenue, COGS, inventory values, customer liabilities and payments with QuickBooks
  • Create QuickBooks invoice payable from received vendor shipments
  • Push POS sales taxes to QuickBooks Sales Tax Center for payment management



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Integrate your POS system with your Woo! ecommerce site

  • Link product records and sync changes in product fields from MicroBiz to Woo!
  • Automatically adjust stock levels in Woo! for store sales to avoid sales of items not in stock
  • Pull online orders into MicroBiz for order and inventory management
  • Capture customer records created online in MicroBiz

Want to learn more?

Or call our sales department at 702 749-5353 option 2