Jewelry Store Point of Sale

Jewelry store POS systems manage income from selling, and sometimes the buying jewelry items. Additional services maybe offered such as cleaning, engraving, or jewelry repair. Because jewelry and diamond stores often deal with customers on a more personal level than most other types of retail environments, to provide the best possible customer service it is important for jewelry POS software to maintain robust customer profiles and sales history that can be easily stored and accessed.  Jewelry stores also often need special tag printing formats, such as hang tags or butterfly price labels.

Jewelry and Watch Store POS specific features in MicroBiz Cloud include:

  • Special orders/back orders – Allows you to track special order items from the customer order to receiving, to inventory to the POS transaction.
  • Customer deposits – accept and track customer deposits.
  • Layaways – collect deposits while holding the item out of inventory.
  • Customer records purchase history– You can see multiple purchaes of jewelry items within a single customer record – so you can separately track multiple watches/jewelry owned by an individual.
  • Product images – so clerks can see a picture of the product being rung-up at the register.
  • Sales commissions – can be calculated for each item based on the sales amount or the gross profit or track commissions by employee to measure productivity.
  • Editable product description on receipts – ability to edit from the front register the short product description which appears on a receipt.  Helpful when selling unique or customizable items.
  • Restrictions on discounts and returns – management settings allow restrictions to be placed on discounts and returns of products.
  • Service department management – allows you to efficiently manage offered services (such as jewelry cleaning or repair) – you can bill by hour or by job, as well as bill for merchandise and materials.
  • Butterfly and hanging labels – Print all different sizes and types of labels, including various types of butterfly labels, through integrations with the label writers in Zebra printers.
  • Email marketing – deliver targeted campaigns by querying and downloading customer data for use with popular email marketing applications.
  • Layaways – collect deposits while holding the item out of inventory.
  • Advanced search screen – search by item name, ID and other attributes, view product tiles, filter by categories, brands, vendors, size, color, etc.
  • Phone order support – ability to manage phone orders for pick-up, shipment or delivery through the Orders in Progress module.
  • Minimum deposit requirements – Enforce management rules such as minimum deposits on orders at the store level.

Killer Jewelry Store POS Feature: Customer Sales History


MicroBiz allows you to look-up a customer sales history with one touch from the front register.  Sales clerks can view customer history by transaction, items purchased or orders.  This is a great way to offer better customer service for reorders or suggestions for complimentary products and services.

In addition to the Jewelry Store POS specific capabilities listed above, MicroBiz Cloud includes the following standard features and functionality needed to manage Jewelry Stores:

Catalog Management

  • Customer-based Pricing/Pricing Tiers
  • Matrix Products with Material/Color/Other Variants
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Time-based promo pricing
  • Alternate Product IDs
  • Fractional Sale Quantities (weight/time)
  • Print Barcode Price Labels

Customers

  • Multiple Shipping/Billing Addresses
  • Customer Tax Classes/Tax Exempt
  • Credit Accounts/Charge to Account
  • Accounts Receivable Statements
  • Import Customers via CSV File Import

Integrations

  • WooCommerce Integration*
  • QuickBooks Online Integration*

* Coming soon

Orders

  • Phone Orders/Layaways
  • Special Orders (out of stock items)
  • Repairs/Service Dept Management
  • Quotes/Estimates/Invoices
  • Check-in of Customer Items for Repair
  • Deposit Collection and Refunds
  • Backorder Creation and Filling


    Store Management

  • Store Transfers
  • Support of Contactless Payments
  • PCI/PA-DS Compliant
  • Flexible and Filterable Reports
  • Enforceable Business Rules on Discounts & Returns
  • Employee Roles and Permissions
  • Minimum Deposit Requirements

Register

  • Register Quick Pick Keys
  • Store Credits
  • Gift Cards
  • Customizable Receipts
  • Custom Tenders
  • Print or Email Receipts
  • Customer Sales History Look-up
  • Register Close/End of Day Reports
  • Advanced Filterable Product Search
  • Bar code label scanning
  • Transaction holds/recalls
  • Returns and Voids
  • Split Tenders
  • Assign Salesperson to Transaction
  • Item and Transaction Discount
  • Stock-level Look-up (multi-store)
  • Editable Item Descriptions on Receipt

Multi-store Inventory Management

  • CSV File Import of Products & Inventory
  • Inventory Adjustment Audit Records
  • Purchase Orders/Vendor Shipments
  • Special Order Tracking

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What's the Difference Between MicroBiz Cloud vs. MicroBiz for Windows?

We sell two POS software applications: MicroBiz Cloud and MicroBiz for Windows.  The features listed above are for MicroBiz Cloud, cloud-based multi-location point of sale application offered through monthly or annual subscriptions.

MicroBiz for Windows is a single-store, multi-station retail software application that is installed on PCs and sold via a one-time software license.   Some but not all of the MicroBiz Cloud features listed above are available in MicroBiz for Windows - and MicroBiz for Windows also has some features not available in MicroBiz Cloud.

To see a comparison of the features of MicroBiz Cloud and MicroBiz for Windows, click on the button below: