Phone and Electronics Repair Store Point of Sale

Specialty electronic repair stores generate revenue by offering repairs and related services for fast moving consumer electronics market, such as mobile phones, TVs, cameras, gaming consoles, stereos, computers and other electronic merchandise. The best phone repair store POS systems support work orders for phone repairs and also track serial numbers of audio or video components, cellular phones or other items with warranties.  Many electronics repair stores increase revenue by selling electronic accessories, providing the rental of items such as games, or providing repair or diagnostic services. Given the high cost and rapid turnover of consumer electronics, inventory management and the ability to ring up sales is critical for top repair store point of sale software.  

Phone Repair Store POS specific features in MicroBiz Cloud include:

  • Service department management – allows you to efficiently manage a service department – you can bill by hour or by job, as well as bill for parts.
  • Quotes and invoices – with the invoice in progress functionality, you can quote a customer, print the quote, then when the customer comes in to purchase, simply recall the on hold invoice and process the sale.
  • Layaways – collect deposits while holding the item out of inventory.
  • Product images – so clerks can see a picture of the product being rung-up at the register.
  • Editable product description on receipts – ability to edit from the front register the short product description which appears on a receipt. Helpful when selling unique or customizable items.
  • Phone order support – ability to manage phone orders for pick-up, shipment or delivery through the Orders in Progress module.
  • Special orders/back orders – allows you to track special order items (such as a part or screen not carried in inventory), from the customer order to receiving, to inventory to the POS transaction.
  • User defined product record fields – to track manufacturer and specifications and other consumer electronics specific item information.
  • Email marketing – deliver targeted campaigns by querying and downloading customer data for use with popular email marketing applications.
  • Advanced search screen – search by item name, ID and other attributes, view product tiles, filter by categories, brands, vendors, size, color, etc.
  • Restrictions on discounts and returns – management settings allow restrictions to be placed on discounts and returns of products.

Killer POS Feature for Phone Repair Stores: Work Orders

Check in multiple customer items (such as a computer or laptop) and print claim tags.  Enter description of work to be done and service notes. Print quotes and invoices which show due dates, charges for items and services and amount due.  Collect deposits from customers on work orders and set minimum deposit rules.

In addition to the Electronics and Phone Repair Store POS specific capabilities listed above, MicroBiz Cloud includes the following standard features and functionality needed to manage Electronics Stores including:

Customers

  • Multiple Shipping/Billing Addresses
  • Customer Tax Classes/Tax Exempt
  • Import Customers via CSV File Import

Catalog Management

  • Customer-based Pricing/Product Pricing Levels
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Quantity-based Tiered Pricing
  • Time-based promo pricing
  • Alternate Product IDs
  • Fractional Sale Quantities (weight/time)
  • Print Barcode Price Labels

 

     

      Orders

      • Phone Orders/Layaways
      • Special Orders (out of stock items)
      • Pick-up, Shipping, Delivery Dashboard
      • Repairs/Service Dept Management
      • Quotes/Estimates/Invoices
      • Check-in of Customer Items for Repair
      • Deposit Collection and Refunds
      • Tax Calculation based on Ship Address
      • Backorder Creation and Filling

       Integrations

      • WooCommerce Integration*
      • QuickBooks Online Integration*

      Store Management

      • Store Transfers
      • Support of Contactless Payments
      • PCI/PA-DS Compliant Payment Processing
      • Flexible and Filterable Reports
      • Enforceable Business Rules on Discounts and Returns
      • Employee Roles and Permissions
      • Minimum Deposit Requirements

       * Coming soon

      Register

      • Register Quick Pick Keys
      • Bar code label scanning
      • Transaction holds/recalls
      • Returns and Voids
      • Split Tenders
      • Assign Salesperson to Transaction
      • Item and Transaction Discount
      • Stock-level Look-up (multi-store)
      • Store Credits
      • Gift Cards
      • Customizable Receipts
      • Custom Tenders
      • Print or Email Receipts
      • Customer Sales History Look-up
      • Register Close/End of Day Reports
      • Advanced Filterable Product Search
      • Editable Item Descriptions on Receipt

      Multi-store Inventory Management

      • CSV File Import of Products & Inventory
      • Inventory Adjustment Audit Records
      • Purchase Orders/Vendor Shipments
      • Minimum Inventory Reorder Points
      • Special Order Tracking

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      What's the Difference Between MicroBiz Cloud vs. MicroBiz for Windows?

      We sell two POS software applications: MicroBiz Cloud and MicroBiz for Windows.  The features listed above are for MicroBiz Cloud, cloud-based multi-location point of sale application offered through monthly or annual subscriptions.

      MicroBiz for Windows is a single-store, multi-station retail software application that is installed on PCs and sold via a one-time software license.   Some but not all of the MicroBiz Cloud features listed above are available in MicroBiz for Windows - and MicroBiz for Windows also has some features not available in MicroBiz Cloud.

      To see a comparison of the features of MicroBiz Cloud and MicroBiz for Windows, click on the button below: