April 2016 – MicroBiz for Windows Version 15.5.1 Now Available!

If you would like to update your software to the latest version, please click here (requires a valid Support contract), or give our support team a call at (702) 749-5353 option 1. If you need to purchase a support contract, please call our sales team at (702) 749-5353 option 2.
MicroBiz Version 15.5.1 Updates:

  • Condensed EMV Printed Receipts – After many complaints about the amount of space taken up by the mandatory EMV displayed data, we reformatted certain receipts to display this mandated data in a more compact space – saving paper. There is at least one 40Column Receipt and one 80Column receipt type for each installation type. Invoice 5 and Invoice 18 for Retail, Invoice 3 and Invoice 5 for Liquor and Invoice 2 and Invoice 3 for Bike. Note: The EMV information displayed on the receipt is required by Global Payments. We have made requests to eliminate some data, but to date have not been successful lobbying Global Payments.
  • Prompt for Customer Email When Finalizing Sale – The MicroBiz software now correctly prompts for an email address before finalizing a sale for a customer with an email on record. Previously, a code glitch in v15.5.0 prompted with the email window after finalizing a sale.
  • Tender 1 and 2 Now Displayed Correctly – Receipts now correctly show the types of tenders used in the transaction in the Tender 1 and 2 fields. Previously the fields did not always display the tender types correctly.
  • Debit and Credit Broken Out Separately on End of Day Report – In the current version (v15.5.0) debit transactions are included with the credit transactions in a single line item in the End of Day reports. In versions 15.5.1, the amounts for debit and credit transactions are now broken out separately, with the total summed below.
  • EMV Debit Signature Box Now Optional – In v15.5.0 whenever a Debit transaction was processed, a Signature Box was being provided on the printed receipt. This is no longer the case in v15.5.1. You have the option to hide or display a signature box on the receipt.
  • Fix for Cashinar Error When Ringing Split Tender Charge to Account – In v15.5.0 and v15.4.8, many users received a Cashinar Error when processing a split tender using Charge to Account. MicroBiz v15.5.1 resolves this error and allows the sale to go through regardless of which tender is used in a Charge to Account transaction.
  • Fix for Cashinar Error in Split Tender Tender 2 Transaction – Version 15.5.1 also fixes the split tender Cashinar error for GC on Tender2.
Helpful Hints and Known Issues in v15.5.1:

  • Older Printers May Not Work – Use of older receipt printers, such as the Citizen Dot Matrix and the Epson TM-U220, may print receipts incorrectly if you use a Generic Text Only print driver. This is due to the fact that the Generic Text Only print driver has only letter page-sized formats available, and not standard receipt size formats. Often changing the setting back to a different 40-Column invoice, hitting save, and then changing back to the original 40-column invoice type can fix this.
  • TSP100 Printers Set-up Requirements – TSP100 Printers may be required to be set-up as the Windows Default Printer in order to print a valid receipt.
  • Blank Invoice Pages – Some Invoice formats are still printing blank PDF pages. If this occurs, either switch to a different invoice type in order to get a valid pdf, or try printing directly to the printer.
  • Signature Capture Devices vs. Pinpad Devices Set-up: If you are using a Pinpad rather than a Signature Capture, be sure that your Print Settings are not set-up to print a Digital Signature or a Digital Signature Notice. If this is the case, the system will provide a signature box for the cardholder to sign.
  • Customer Name on Printed Receipts – The printed receipt from MicroBiz is designed to print the cardholders name on the receipt by default using data from X-Charge/OpenEdge. It should not require information form the customer record in MicroBiz. However, due to an issue found in December of 2016 in the X-Charge/OpenEdge software code (which is not yet been fixed by OpenEdge), MicroBiz is currently only able to print the customer name from the record loaded to the MicroBiz work screen. If you want the customer’s name to print on the receipt for all Credit Card Sales, you will need to make sure that this customer’s record is loaded to the work screen before finalizing the sale via F9. If the customer field is blank, then your receipt may not print with a cardholder name within the Credit Card details on the receipt.
New for 2017 – Visa Qualified Integrator and Reseller (QIR™) Standards
Small retail businesses (commonly defined as Level 4 merchants) are popular targets for hackers attempting to compromise payment card data, In an attempt to protect small merchants from vulnerabilities caused by improper or faulty set-up of their payment technology systems, Visa has established new requirements to ensure both U.S. and Canadian small merchants take steps to secure their point of sale (POS) environment. It is important that you understand the new requirements and how they may impact your business.

Effective January 31, 2017, all small business Level 4 merchants are required to use only Payment Card Industry (PCI) – certified Qualified Integrator and Reseller (QIR™) professionals from the QIR Companies list at the PCI Security Standards Council (PCI SSC) website for POS application and terminal installation and integration. The list can be found by clicking here.

For MicroBiz merchants using OpenEdge for integrated processing, OpenEdge can provide access to QIR resources from its in-house staff and /or network of QIR-certified client partners. Starting January 1, 2017 MicroBiz will be limited on the assistance that it can provide to support payment terminals sold and supported by vendors other than MicroBiz.

Please note that merchants utilizing single use terminals without Internet connectivity are considered low risk and may be excluded from these requirements. Additionally, for merchants not using a third party contractor for terminal installation, integration or maintenance, will not be subject to this requirement.

While Visa has always required Level 4 merchants to comply with PCI DSS, after January 31, 2017 Visa will also require all Level 4 merchants to validate their PCI Compliance annually to better ensure card data security. Our integrated payment partner OpenEdge is offering a service named PCI ASSURE to help simplify PCI compliance with online access to security self-assessment questionnaires, regular system scans and a cyber breach protection benefit. For more information, please visit the OpenEdge online resource center by clicking here or give your OpenEdge representative a call.

Upgrading Computers? Remember to Upgrade MicroBiz as Well.
As a reminder, older versions of MicroBiz for Windows have known issues with newer Windows operating systems. Only Version 15.5 has been tested to work with Windows 10 Professional computers. Plus, MicroBiz Version 15.5 remains backward compatible with all supported versions of the popular Microsoft Windows Professional operating system (Windows XP, 7, 8 and 10). So, if you have upgraded your computer running an older version of MicroBiz for Windows, any freezes, lost features and glitched may be caused by you oler version not being compatible with newer versions of Microsoft Windows OS.